Click your carrier name for more information or CLICK HERE for a list of supported GSM Carriers.

ALLTEL • AT&T • CINCINNATI BELL WIRELESS • FIDO • O2 UK • ROGERS WIRELESS •
SMART PHILIPPINES • SPRINT • SUNCOM • T-MOBILE (U.S.) • TELCEL MEXICO • VERIZON WIRELESS • VODAFONE UK

You can stay connected while on a cruise!

Wireless Maritime Services (WMS) offers an advanced roaming network onboard select Cruise Ships and Ferries allowing you to make and receive calls using your own handset and phone number. WMS cellular service is available onboard while the ship is at sea. International roaming charges apply and will be billed to you by your home carrier.

How WMS Service Works:

When the ship is sailing out of port, our system will turn itself on. When the ship is approaching port, the in-ship system will turn itself off. Once in port, you can connect to local roaming networks as permitted by your home carrier.

Service Requirements

The WMS mobile network is accessible by most mobile phones, supporting both GSM and CDMA technologies. You must have service with one of the more than 300 carriers worldwide that have a roaming agreement with WMS. Some prepaid phone plans by some carriers are not currently supported. Check with your mobile telephone service provider for details.

Calls to USA, Canada, Mexico, and the Caribbean

Dial "+", the country code and the full number (Verizon Wireless/Sprint/Alltel users dial "011", the country code, and the full number).

Calls to Other countries

Dial “011”, the country code, city code and local number.

Data Service

If your home carrier supports GPRS data service, you can use WMS with compatible GPRS data capable devices to check email, surf the web, and share photos while traveling just as you would at home. Charges will be conveniently billed to you by your home carrier.

Text Messaging (SMS)

Text messaging service is available on most compatible devices, depending on your wireless service provider. Address your text message to your North American number with the 1 + area code and number.

Checking Voicemail

Most users will be able to check their messages by pressing and holding the “1” key. Please note that some home carriers charge for messages deposited to and retrieved from voicemail while a customer is roaming. Please contact your home carrier customer service with any questions about using your voicemail.

Charges, Billing, and Customer Service

Rates for roaming on ships are determined by your home carrier. Please note that calls to 800, 888, 866, and 877 numbers are not toll free. You will be billed by your home carrier for your international roaming usage on your regular mobile phone bill. Typically charges will appear on the next monthly bill, but depending on your carrier it may occasionally take up to 60 days for charges to appear on your phone bill. For more information, please contact your home carrier customer service.*

Questions?

Please note that Cruise Line and Ferry personnel do not have access to your service information or billing records. Actual service availability depends on home carrier participation and service permissions. For questions about your service or about billing, please contact your home carrier customer service.*

Customer Service Telephone Numbers* and Information for Select
Home Carriers

Popular services available listed below – please check with your home carrier for availability. If a link is provided, click on the name of your carrier below and you will be taken to the carrier's web site for further information. You may also call the phone number provided (if calling from a ship at sea toll charges may occur).

*You may be charged by your home carrier for calls made to customer service using WMS.

Explanation of Rates and Charges

Service is provided by Wireless Maritime Services. Use of the WMS services requires compatible wireless phone and qualified wireless service with a home carrier provider that has a roaming agreement with WMS. Your home network will determine the international roaming rates you pay for usage.

WMS provides CDMA, GSM voice and GPRS data service. Other service features may not be available. Voice usage is measured during the time you are connected to your system, which is approximately from the time you press the button that initiates or answers the call until approximately the time the first party terminates the call. Voice usage for each call is billed in full minute increments with partial minutes rounded up to the next full minute. Data usage for each billing record will be rounded up to the next kilobyte and a cost will be associated with each billing record and rounded to the nearest cent.

Availability, timeliness and reliability of service are subject to radio transmission limitation caused by system capacity, system repairs and modifications, your equipment, signal strength, weather and other conditions. You will only be able to call and text message to certain countries. Other restrictions and limitations apply for service.

Both GSM logo and GSM letter mark are trademarks of the GSM Association. All other marks are the property of their respective owners.

ALLTEL • AT&T • CINCINNATI BELL WIRELESS • FIDO • O2 UK • ROGERS WIRELESS • SMART PHILIPPINES • SPRINT • SUNCOM • T-MOBILE (U.S.) • TELCEL MEXICO • VERIZON WIRELESS • VODAFONE UK